Privacy Policy
Privacy Policy
Last Updated: 08.01.2025
Thank you for using RM Whats. (“RM Wats”, “Rainbow Media”, “Whatsup”, “we”, “us”, or “our”) This Privacy Policy outlines how we collect, use, and protect your information when you use our platform to send bulk WhatsApp messages for your business.
1. Information We Collect
We collect the following types of information to provide our services:
a. Personal Information
Name
Email address
Phone number
Business name
b. Account and Usage Information
WhatsApp account details
Messaging activity (e.g., number of messages sent, delivery status, etc.)
Login credentials (securely encrypted)
c. Device Information
IP address
Browser type and version
Device operating system
d. Data Shared by Users
Contact lists and phone numbers uploaded to the tool for sending messages.
Message content and media files shared via our platform.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide, improve, and maintain the RM Whats platform.
To ensure compliance with WhatsApp’s policies and applicable laws.
To communicate with you regarding updates, features, and support.
To prevent misuse, fraud, or unauthorized activities on the platform.
To generate aggregate analytics to improve user experience.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
With Service Providers: We may share data with trusted third-party vendors who assist in providing our services (e.g., hosting, analytics, etc.).
For Legal Compliance: We may disclose data when required by law, subpoena, or regulatory request.
To Protect Our Rights: If necessary, to investigate or prevent security breaches, fraud, or other unlawful activities.
4. Data Security
We prioritize the security of your data and take the following measures:
Encryption of sensitive data during transmission.
Regular security audits and updates to prevent vulnerabilities.
Restricted access to personal information on a need-to-know basis.
Despite our best efforts, no method of transmission or storage is 100% secure. We encourage you to use the platform responsibly.
5. User Responsibilities
As a user of RM Whats, you are responsible for:
Ensuring that you comply with WhatsApp’s policies and terms of service.
Securing consent from recipients before sending messages.
Avoiding the misuse of the platform for spam, harassment, or illegal activities.
Failure to comply may result in suspension or termination of your account.
6. Data Retention
We retain your information only for as long as necessary to provide our services or comply with legal obligations. Uploaded contact lists and message data will be deleted upon request or after account closure.
7. Your Rights
You have the following rights regarding your personal data:
Access to the data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal and contractual obligations).
To exercise these rights, contact us at [Insert Contact Email].
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. We encourage you to review their privacy policies before sharing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform signifies your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through info@rainbowmedia.co.in
By using RM Whats, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.